Privacy Policy

Effective Date: Jan 01, 2026

JoinVino LLC ("JoinVino," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products or services, or otherwise interact with us.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number, including phone numbers provided for SMS/text messaging
Company name
Mailing address
Billing information
Account credentials
Communications with us
Information submitted through forms, surveys, or support requests

We may also automatically collect certain information when you use our website or services, including:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Date and time of access
Referring website
Usage information
Cookies and similar technologies

We may also receive information from trusted third parties, business partners, service providers, or integrations that you authorize.

How We Use Your Information

We may use your information to:

Provide, operate, and improve our products and services
Create and manage user accounts
Process transactions
Respond to questions and provide customer support
Personalize your experience
Send service-related communications
Send marketing communications where permitted by law
Analyze website usage and improve performance
Detect and prevent fraud or unauthorized activity
Comply with legal obligations
Protect our business and enforce our agreements
Send SMS/text messages, where you have provided the appropriate consent, for appointment confirmations, appointment reminders, and appointment payment links

We use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your experience.

You may disable cookies through your browser settings, although some website features may not function properly.

How We Share Information

We do not sell your personal information.

We may share your information with:

Service providers that help us operate our business
Payment processors
Cloud hosting providers
Customer support providers
Analytics and marketing providers
Professional advisors
Government authorities when required by law
Successors in connection with a merger, acquisition, financing, or sale of assets
Notwithstanding the foregoing, text messaging originator opt-in data and consent will not be shared with any third parties.

These parties may only use your information as necessary to provide services on our behalf or as otherwise permitted by law.

SMS/Text Messaging

If you provide your phone number and consent to receive SMS/text messages from Vara, a service operated by JoinVino LLC, we may use your phone number to send you transactional and service-related text messages, including:

Appointment confirmations
Appointment reminders
Appointment payment links

Message frequency may vary depending on your appointments and interactions with Vara. Message and data rates may apply.

Your phone number and SMS consent information will be used for the purposes described above and in accordance with this Privacy Policy. Text messaging originator opt-in data and consent will not be shared with any third parties.

Consent to receive text messages is subject to the consent terms presented to you when you provide your phone number or otherwise opt in to SMS communications.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your information
Correct inaccurate information
Request deletion of your information
Obtain a copy of your information
Object to certain processing
Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

Children's Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

International Users

If you access our website or services from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date above. Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

JoinVino LLC

Email: support@bookvara.com

Website: https://www.bookvara.com

California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request access to or deletion of your information, request correction of inaccurate information, and exercise these rights without discrimination.

JoinVino LLC does not sell personal information or share personal information for cross-context behavioral advertising as defined under California law.